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About usOrthopedic support that is easy to get.
True Care Medical Supply is a Houston-based provider of orthopedic braces. When your doctor prescribes one, we match you with the right product and stay in touch until it arrives.
A supplier built around your doctor's order
We provide braces for the back, knee, ankle, foot, shoulder, elbow and wrist to patients whose physicians have prescribed them. Each order begins with your prescription, and every step after that is aimed at getting you the correct item without confusion or delay.
Healing from an injury or surgery, or managing ongoing joint pain, is demanding enough. We try to be the easy part of your care: clear steps, honest answers and a team you can actually reach.
Four habits behind every order
Your doctor leads
We fill the prescription you were given and never replace your physician's judgment with our own.
Plain language
Every step is explained in everyday words so you always know what comes next.
Fit comes first
A brace only works when it is worn, so we help you choose a size that stays comfortable.
Privacy respected
The details you send are used to process and support your order, and for nothing else.
Patients with a brace recommendation
If a physician has advised a brace, we can help you obtain it.
After an injury
Sprains, strains and similar injuries often need extra stability while the area recovers.
After surgery
Post-operative care plans can include a brace that protects the joint during recovery.
Everyday discomfort
Persistent aches in the back, knees or other joints may be eased with the right support.
Browse by area of the body
Not sure which one fits? Follow your doctor's advice, or contact us and we will point you to the matching product.
From prescription to your door
Three steps, with our team beside you throughout.
Share your prescription
Send your doctor's order through our upload page. A phone photo or a scan works well.
We review the order
We confirm the product and size, and contact you if anything needs clarifying.
Your brace ships
Once packed, your order is sent to your address, and we remain available for fit questions.
Have these to hand
A few items help your order move along faster.
Your prescription
A clear photo or scan of the order from your physician.
Insurance details
If coverage applies, keep your plan information close so we can assist with paperwork.
Your contact details
A phone number or email where we can reach you with follow-up questions.
Common questions
Do I need a prescription to order?
Yes. Orders are based on a physician's prescription, so please upload yours on the prescription page to get started.
Can you help with insurance paperwork?
Where insurance applies, our team can assist with the paperwork. Contact us with your plan details and we will explain what is needed.
What if I am unsure about sizing?
Ask us before you order. We can guide you through sizing so the brace feels right when it arrives.
How can I reach you?
Call +1 (443) 857-2800, email info@truecaremedicalsupplyllc.com, or message us on WhatsApp using the button on this page.
Questions? We are one message away.
Call, email or send us a WhatsApp message, and a member of our team will help with your next step.